Pre Sales

  1. What is web hosting?
    We will provide space on our servers for your web site. We specialize in virtual web hosting on Linux based servers.The virtual web hosting system is based on the idea of multiplexing (or partitioning) a single physical server into an aggregation of multiple virtual servers. Virtual web hosting provides the most powerful and cost effective alternative to buying and maintaining your own dedicated server and Internet connections.

  2. How long does it take to setup a new account?
    New accounts are set up in less than 8 hours from the time we receive your order and can be processed in as little as 10 minutes! after payment proof sent to us by email or fax. Once an account is set up an activation notice will be sent to you via email including your user ID ,password, and FTP server information. You can begin uploading files to your new website immediately by using your IP Address or domain name. Your web site can be visited by people around the world and you after it has complete propagation process (for transfer ) and 30 minutes after your domain has been registered (new domain).

  3. What are the servers' specifications?
    Refer to

  4. Where is your server located?
    Refer to

  5. Do you have backup service?
    Yes, we have both back up in-site and off-site backup. It runs daily and weekly and monthy. You could also generate your own copy of backup from your Cpanel.

  6. Is there a setup fee?
    No, there is no setup fee on any of our services

  7. Do you offer Adult Hosting?

  8. Do you offer a money back guarantee?
    A. Yes - 30 day money back guarantee

  9. What is Bandwidth?
    Bandwidth, “Data transfer” refers to the amount of data transferred to and from your web hosting accounton our server. This occurs when visitors access your website, and view or download various pages, graphics, or other files. Using FTP to upload to files to your site does not apply in this case, since we do not calculate FTP into your data transfer usage. Also, checking your email does not deduct from your monthly data transfer limits.

  10. How much bandwidth do I need?
    Let's say your site has 200 visitors per day and you have 10 web-pages total. Each page has 20KB data, including pictures and stuff. So every day your website will use approximately 40MB. That's 1.2GB every month.

  11. How much space do I need?
    Depending on the nature of your business, if your site has lots of graphics and you offer programs or software to download, you need more space. If you offer information or projects that won't take too much space, you need less space.

  12. Do I have 24/7 access to FTP, control panel, etc?
    Yes, you have 24 hours a day 7 days a week access to your FTP, Control panel, Emails etc.

  13. Do you support International domains such as name, com, net, etc?
    A. Yes, we support whatever is your domain extension, we will host it for you.

  14. Do you support third level domain/ country (Malaysia)?
    Yes we do support MY domains.
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